Returns & Exchanges
At Phiten, we stand behind the quality of our apparel and accessories, offering a 30-day return window for products in their original, unworn condition. We want to ensure you are completely satisfied with your purchase and the technology behind our fashion gear.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original state.
Ship the Item
Print the prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing