Frequently Asked Questions
Everything you need to know about our performance apparel and accessories.
What is the specialized technology used in Phiten products?
Phiten products incorporate unique Aqua-Metal technology, which involves dispersing microscopic metal particles in water to create materials that help stabilize the body's natural energy flow.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that certain health and hygiene products may be final sale.
Can I wear my Phiten jewelry and apparel while swimming or showering?
While many of our silicone and titanium products are water-resistant, we recommend rinsing them with fresh water after exposure to salt or chlorine to maintain the integrity of the materials.
How do I determine the correct size for necklaces and bracelets?
Each product page includes a specific size guide. We recommend measuring your wrist or neck with a flexible tape measure to ensure a comfortable fit before ordering.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.